how to reactivate storyboard Pro?

am trying to reinstall storyboard pro and need help. I’ve lost the Dongle (or never had it, can’t remember) and the activation code. When I try to activate from the online copy it asks for the password.I’m at a loss as to knowing what or how to do next. I am an origional owner and love storyboard pro. what do I do? dennis

Send an email to explaining your issue and she will investigate your case.~LillyToon Boom Support