HELP! Output not working

Hi all,

I’ve been using Toon Boom for a while and yesterday my export suddenly stopped working for seemingly no reason. When I hit return for a quick preview, it appears to be working and lists the frames it’s rendering, but no preview window appears. The same occurs when I try to export files.

Has this happened to anyone else? Does anyone know how to fix this? Eternal gratitude will be yours if so!!! ;D

Hope to hear from you soon,
DC

Hi,

You most likely upgraded your version of Quicktime which consequently disabled the Quick Preview inside Toon Boom Studio. When you actually do an export are the files created or are they missing?

Regards,

Ugo

Thanks for your input! I did upgrade QT recently. What can i do to get my quick preview back? I don’t see any files after I output. Hope to hear from you soon,
Rich

Hi Rich,

You should read the thread at the top of this section entitled "Avoid upgrading Quicktime to 7.3.1 or above."

Ron