Harmony works sometimes, not others

Harmony Harmony Support and Troubleshooting
1

I’m testing out this software on a Macbook pro as a hobbyist and I’m just messing around with the line/curve and rectangle drawing to make rudimentary figures at the moment. My problem is that it isn’t always drawing when I click and it’s insanely frustrating. I click down, move the cursor, and if I’m lucky, the line is actually rendered. More often than not, however, I get nothing. I tried using the force click to see if that worked better and I get the same results. Sometimes it draws the line and most often it doesn’t. Essentially I am left drawing a line four or five times before it actually appears and it’s driving me crazy. This does not bode well for me actually purchasing the software if this is what I have to deal with. I’m hoping this is a situation where a particular setting will fix this, so I can play without frustration.

My Macbook specs:

OS X 10.11.6

MacBook Pro (Retina,13-inch, Early 2015)

Processor 2.7 GHz Intel Core i5

Memory 8GB 1867 MHz DDR3

Graphics Intel Iris Graphics 6100 1536 MB

2

Make sure you have Focus on Mouse Over checked in Preferences. This will make the window the cursor is over active automatically. The software is context-sensitive and you may have something else active when you try to draw.