Harmony Crashing On Cintiq


Windows 10
i9-9900K CPU 3.60GHz
32 GB RAM
64-bit

NVIDIA GeForce RTX 2070

Wacom Cintiq Pro 24 + Touch
(+ 2 screen monitors)
(Problem also happening with a XP-PEN 22 Artist)

Harmony 16


So I have this persisting problem happening:

When Harmony is opened on my Wacom Tablet, it crashes. I can see Harmony’s windows layout, but there is nothing (all white) in the camera view and I can’t do anything, it crashes AS SOON as it’s opened.

When Harmony is opened on my screen monitor, it works just fine and THEN I can drag the whole thing on my Wacom tablet and work.
At this point, if I switch from camera to drawing view, it crashes. I have to drag back the whole harmony window to my screen monitor and then do the switch.
I then drag it back to my Wacom tablet and work.

When I want to color pick a color from the camera or drawing view in the color swatches window, I have to do this operation on my screen monitor or the color picker only picks the ‘‘nothingness’’ grey of the harmony windows.

I have all the latest updates on everything. I tried to reinstalled everything. The problem persist. Any Ideas?

1 Like

I have the same issue. It’s such a pain…

Have you resolved your issue? Id like to know if you have any update on your problem.