harmony crashes at start up...

Hi there,

Im working on a freelance basis and have just input a temporary Harmony licence key from my client (using the internet activation and by typing in the key).

Once it has successfully accepted the licence I can load Harmony up, choose my comp size and the stage appears. However, seconds after the stage is loaded it crashes and has to be ‘stopped’ (windows).

My PC specs are:

Windows 7 64bit
Processor: Intel Core Quad CPU Q8200 @2.33GHz 2.34 GHz
(whether this matters) 3.6 Rating.
4GB RAM

Ive un-installed and re-installed several times (restarting the computer as I go) and nothing seems to be working, am I being a total noob or is this a graphics card issue?

Thanks and hope someone has an answer! Smile

This is most likely graphic card related…

First try updating your video card driver to the latest available one. Next try disabling the Aero desktop theme which can help borderline graphic cards open the software since Aero uses a lot of the card’s resources.

To disable Aero right-click the desktop, select “Personalize” and scroll to the bottom to select one of the “Basic&High-Contrast” themes instead.

Thank you I will have to invest in one!:slight_smile: