Harmony Crash/Bug

Harmony Harmony Support and Troubleshooting
1

I recently installed Toon Boom Harmony 16 on my computer, no errors, license went well and everything, but after the create new scene window pops up and I click on create new scene, the new folder appears but the program just closes, no loading or lag or anything, it just disappears. This also happens if I try to load an existing scene.
I’ve tried fixing my drivers and reinstalling Harmony, running as admin and compatibility mode, but nothing seems to work.

My specs are
Intel(R) Core™ i7-6700 CPU @ 3.40GHz
16 GB RAM
64 Bits OS
NVIDIA Gtx 1080ti

I’d be very grateful for any help provided. Thanks for your attention.

2

Try re-installing the graphic card driver which may have
gotten damaged after a Windows Update.

After that, reboot and right-click the desktop to bring up
the NVidia Control Panel. Go toi the “Manage 3D Settings”
section to make a custom profile for Harmony.

Set the “OpenGL Rendering GPU” to only the Nvidia card.
Set the “Power Management Mode” to “Prefer Maximum
Performance”

3

It worked perfectly, thank you so very much.