My Toon Boom Harmony 20 crashes / does not respond at startup as I’m creating a new scene. It’s impossible to start a project. Does any know a solution for this? I’d really appreciate your help!
Processor:AMD Ryzen 7 1700X Eight-Core Processor 3.40 GHz
Installed RAM: 16.0 GB
System type: 64-bit operating system, x64-based processor
Pen and touch|Pen support
Runs on Windows 10 Home. Version 20H2
Found an answer from JorgeAreMa with a similar issue, which worked for me. I find it quite annoying, but you have to set your display tablet or whichever monitor you last opened Harmony in as your main monitor for it to load properly. I set my drawing tablet as my primary display since that’s where Harmony opens, and it started working again.
Quote from their post:
I realized it is not something to do with the Cintiq but with the secondary display. I put my Cintiq as the main display and it works perfectly fine but in this scenario with the Cintiq being the main display and the laptop being the secondary display, when I open toon boom over on my laptop it crashes and goes into “Not Responding”.