Harmony 17 Advanced Instant crash on using lasso tool PLZ HELP!

Hi everyone, I’m having an issue where Harmony instantly crashes when I use the lasso tool and press a button afterwards. It consistently does this every time I select a drawing on a layer. This makes working on school rather impossible. Has anyone had a similar problem and if so what did you do to fix it? I assume it is an issue with windows 10 interfering with Harmony.

Here’s my Specs for the computer I’m using

MSI stealth 15.6 running windows 10
Intel i7 8750H 6 core
16Gs Ram
Nividia 1060

Hi,

Thank you so much for the explanation and specs, that type of issues are normally due to the incorrect graphics card.

It’s very possible that your OS forced the use of your integrated Graphics Card that can’t handle OpenGL correctly and that will lead to a crash of the software.

I will share with you a video on how to create a profile, you can use those steps to any of our software.

See https://drive.google.com/file/d/142hcjJN4iHkrRn6J-r6KhEpCpz25XEeo/view?usp=sharing

I will be keeping your case open and looking forward to hearing back from you.

Best Regards,

Edgar
Technical Support Specialist
Toon Boom Animation