Flat Line Appears when importing sound files.

I am currently using Toonboom Harmony Advanced on a Windows 10 laptop. I been having this problem recently on the program when importing sound waves to my animation projects. When I do this it appears to have a straight flat line on the sound waves . I’ve tried zooming in on the sound wave but it still remains the same along with restarting the computer. I don’t believe that I can use Quicktime because that software is for Apple devices only. Is there another alternative for importing sound files ? Am I doing something wrong ?

I tried downloading Quicktime Alternative on my computer , but the sound file still didn’t work, any other options ? Is Quicktime the only software that has to be downloaded for the sound files to work properly on Toonboom Harmony ?

You need to install the windows version of quicktime for sound importing/exporting to work.