Error win32

Hello

I just installed Harmony Premium. Every time I try create a new file or open one, Toonboom crashes.

The error that pops up is:
an unhandled win32 exception occurred in harmony ]premium.exe [2276]

Any ideas on how i can get it to work?

Harmony does not run on 32-bit Windows.

I have 62-bit Windows. Which is why i am confused

Contact support and let them connect to the system.

What does the crash report say in the Event Viewer’s
“Application” log for the Harmony crash. Usually you
can find more details on the crash here.