Hi,
I just downloaded the trial version of v5 for pc and started with the quickstart tutorial.
I do as instructed, to open the Drawing_Rough.tbp file - which works fine - and then to save as whatever.
I chose ‘test’ as the file name, and then the following error occurs:
"Error while saving the animation set. Unable to access file test.tbp.new"
The same error occurs when I create a new project and try to save that one.
Needless to say that I can’t reopen these projects afterwards.
Help much appreciated.
Cheers,
Max
you type in “test” for the file name, not “test.tbp” or “test.tbp.new”?
mike
That is correct, I just type in a file name, without the extension, assuming the correct extension would be added automatically.
If this is not the case, what extension should I add?
Cheers,
Max
Please see the information in our knowledge base regarding this issue:
http://www.toonboom.com/support/kb/questions/23/Error-Message-displayed-while-saving-a-project%3A-%26%2334%3B-Error-while-saving-the-animation-set.-Unable-to-access-file-xxxxx.tbc.new-%26%2334%3B?24
~Lilly
Toon Boom Support
Thanks Lilly, I got it to work now.
Sorry for all the novice trouble
Kind regards,
Max
No worries - glad you got it to work!
~Lilly
Toon Boom Support
Hi Lilly,
The link you provided is no longer valid. Is there anywhere else to find the answer to this issue?
Thanks,
Rob
chanyuan0811