Error While Saving


I just downloaded the trial version of v5 for pc and started with the quickstart tutorial.

I do as instructed, to open the Drawing_Rough.tbp file - which works fine - and then to save as whatever.

I chose ‘test’ as the file name, and then the following error occurs:

"Error while saving the animation set. Unable to access file"

The same error occurs when I create a new project and try to save that one.

Needless to say that I can’t reopen these projects afterwards.

Help much appreciated.


you type in “test” for the file name, not “test.tbp” or “”?


That is correct, I just type in a file name, without the extension, assuming the correct extension would be added automatically.

If this is not the case, what extension should I add?


Please see the information in our knowledge base regarding this issue:

Toon Boom Support

Thanks Lilly, I got it to work now.

Sorry for all the novice trouble :wink:

Kind regards,

No worries - glad you got it to work!

Toon Boom Support

Hi Lilly,

The link you provided is no longer valid. Is there anywhere else to find the answer to this issue?



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