Error while importing templates i've made

When i import a template i’ve made in toonboom animate pro 2 an error pops up saying “The template is of incompatible type and cannot be dragged or copied into the project”
I don’t know what is wrong.
Any solutions?

Having the same issue here. Stil no solutions?

If you are trying to import a template from Animate Pro into Harmony it will not work because the programmes are not compatible with each other. You have to ask Toon Boom for the files to be converted.