Error when importing PSD file

I posted this question but can’t find it. Must have been deleted. So, I will post it again.

I am facing a TECHNICAL ISSUE that is persistent and I am not able to solve that.

The forums mentioned it twice

Just found another thread:

I tried the solutions suggested there but the problem still persists.

I am getting this error message when trying to import a photoshop file:

Error when writing image to

I would really appreciate some help with this. I am stuck and not able to proceed any further.

Hi, There,
Change the file name and remove the -
also _.tvg might also confuse the system to writing.

But that is not the name of the image. I don’t understand where that comes from.

That is also not the name of any of the layers.