Error to export to a movie


I’ve tried to export a project that I have to a movie but an error appears. I made it by exporting JPG format which is going well, but it was not possible when using MOV .
I sincerely need your help with this since it is urgent in order to be able to advance.
I appreciate your support as quick as possible.Thank you for your help.



you’ll get a much faster response if you email support.

some solutions seem to suggest keyframe setting to “all” or “auto” if that doesn’t work

just a shot in the dark

Thanks a lot Bosng,

I will try to do both of things,


Hi kimberlyN

Try to avoid special characters in the file name and destination folder.

Best regards