error message when trying to install harmony essentials free trial

when i try to install toonboom harmony essentials free trial i get the following message:
“INSTALLSHIELD WIZARD COMPLETED
the wizard was interrupted before Toon Boom Harmony 14.0 Eseentials could be completely installed.
Your system has not been modified. To complete installation at another time, please run setup again.”
I have tried to run the setup countless times, but I always get the same message.

EDIT: Managed to get it working on my own, thanks anyways!

try restarting the pc

Good afternoon Oliver,

You can contact support@toonboom.com if rebooting doesn’t work.
You are eligible to free kick-start support for license and installation.

Good luck!

Marie-Eve