E1257

dear community, i try to install toon boom studio 7.1 on imac 27´´ 2017 and i get this error: could not find the license wizard. your installation may be incomplete. E1257 the license wizard is not running.

Hi belsky,

I hope you’re well.

Can you please email us at desk@toonboom.com with a screenshot of the error and a screenshot of License Wizard.

Deploy the License Wizard>Manage Local License, will open a new window and show your licenses.

Please don’t upload a screenshot with your license number to the forum.

I will be looking forward to hearing back from you.

Best Regards,

Edgar
Technical Support Specialist
Toon Boom Animation