Hello, I’m new to ToonBoom Harmony, and I’m currently using the trial version of the program. However, I’ve quickly encountered a very nasty glitch.
I’ve been told that the Duplicate Drawing shortcut, Alt+Shift+D, is one of the most frequently used for most animators. I tested out the shortcut and Harmony immediately crashed. I created a new scene and tried clicking the Duplicate Drawing option directly from the menu (instead of using the shortcut), and the result was the same: immediate crash. I tested this out a few more times in a variety of different methods, and I was met with the same result each time. [Edit: To clarify, the program didn’t just freeze or stop responding, it completely closed.]
I was hoping I’d be able to learn ToonBoom this summer, but — if this glitch keeps up — I doubt I’ll be able to. I tried searching this online, and I couldn’t seem to find any posts of anyone with the same issue. Any advice, solutions, or workarounds are appreciated. (I’m running ToonBoom Harmony Premium 15 on a Windows 10 computer, if that helps at all.)