Dual Monitor Problems

Hi there,

I’ve been using Storyboard Pro for a bit now and never once have I gotten it to work over 2 monitors. In fact the whole programme seems to be glitchy, despite being reinstalled a few times.

Whenever I have it set up with dual monitors, the pen is terribly offset. This is not an issue when I use TVPaint or Photoshop and trying to calibrate it makes it worse. My tablet driver settings are set to only draw on my tablet screen, so I don’t know what to do.

I’ve been having to set my laptop to use only the secondary monitor (my tablet) but this is inefficient. Additionally, SBP seems to always want to be on top so any windows I have set to AOT get covered?

If anyone could advise any fixes it’d be a huge help.

(I use a Ugee 1910B tablet not a Wacom.)

Hi,

Ugee tablets are not supported and unfortunately, I’m not going to be able to troubleshoot since I’m not familiar with hardware or software in use.

Did you try to enable the QT option within Harmony? Go into menu-Edit-Preferences On the “Advanced” tab check “Use QT WinTab Tablet Support”

Can you please confirm the resolution of the Desktop and your tablet? Is your desktop resolution is higher than HDTV (1920 x 1080)?

Then what is the resolution of the Ugee?

And you please try the followings?

-Right click on Toon Boom Storyboard Pro and choose Properties>Compatibility tab> and check "Disable Display scaling on high DPI settings. Try double click again to run it.

If it still does not work, try check and change the default fonts size to 100% as below. This requires rebooting your system to apply changes.
http://windows.wonderhowto.com/how-to/change-font-size-windows-10-0166687/

Best Regards,

Edgar
Technical Support Specialist
Toon Boom Animation

Thanks o0Amy00! I took care of it.

SPAM ALERT

kofffeekingston’s link is irrelevant.

Try changing both the monitors resolution same.