Drawing tools Palette invisible

Retired Products Toon Boom Studio Support and Troubleshooting
1

Hi,

I am working with a friend who has Toon Boom Studio 5 on an iMac. When opening the software, the palettes with drawing tools and scene planning tools are not visible, even if we change workspaces.

As setup, we have an iMac and a wacom cintiq for drawing. The screens are not mirrored.

Is there a way to get these palettes visible again, because now it is quite a hassle to change tools by going to through the menu on the other screen…

Thanks!

2

Check if Color Palette in Windows menu checked.
If it still does not show, you can reset the preferences by renaming existing preferences under /Users/<your_user_name>/Library/Preferences/com.toonboom.toonboomstudio5.0.plist as for the back up. And then open Toon Boom Studio so that it creates a new preferences. when it starts.