Purchased Animation-ish for my kid. Despite 2 hours of monkeying around, and a background in information technology, cannot figure out how to download the software.
We’ve gone to the “download” section on the account, and click on Win download - and it just hangs.
We’ve gone to the “product registration” section, and have entered our license key - but when we enter that, we’re told it’s invalid.
We have not received an activation key, and are wondering if both a license key AND activation key are required?
Any assistance is welcome.