Download problem

when i click on the download link this comes up:

Error
CodeAccessDenied /Code
Message Access denied /Message
Error

only for the 17.0.14765 version for windows

Which form of the software did you purchase?
Is it a perpetual or subscription license?

FWIW I am able to access the file for downloading without receiving the error.

I have putchase the subcription license

Contact support. They are the ones that can help in a situation like this.

https://store.toonboom.com/contact

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