double purchase monthly license

Hai, i dont know there is a auto renew funtion on the monthly license, i had purcheses again after the license auto renew that i dont know~it is posible to cancel or bring the licten to next month?

Thank and regards

Contact to refund your 2nd subscription.
Contact to see why your original subscription
license is not being recognized by your system.

thank you for replay~i had send my question to Facebook, mail and twister, none of it got reply…T.T