HELP, New user last month. I can open first sscreen where you select “new” or “open existing”. Whatever I select it closes. I uninstalled and reinstalled. We are looking ar your software to add to the class offerings.


Hello Patti!

If you are on a PC, can you please ensure that your graphic drivers are fully up to date? If they are and you are still experiencing frequent crashing, please reach out to our support team at with as many details as possible about your setup and they will get back to you as soon as they can.

Thank you and please let me know if you need any further help!