I purchase the educational harmony 16 pro a few weeks ago and installed it. and when I started creating a new file it crashes. I don’t know what’s the problem and I wanted to start animating. can someone help me
There’s nothing in the crash report indicating any type of cause.
The issue could be where you’re trying to save the project.
A screenshot made of the save window might help.
Alternately you could contact support to have a look on your system.
If its crashing on trying to create or load a scene, it may be an OpenGL issue.
It could be the graphic card does not support it, or that the driver settings are
not optimized.
Please contact support to remotely connect to your system to help investigate
this further.