Crash when scanning

Hi

I have a recurring issue with version 4.5 on my Apple Intel mac running OS X 10.5. Whenever I try to import from Twain, it scans but crashes immediately afterwards. The scanner works fine with other applications.

Is this bug common with MACs - and i sit fixable as it adds a tremendous lot of extra time to my workflow.

Thanks kindly

Dave

Hi,

It might be that the artwork is too complex to be vectorized and the machine runs out of memory as it is trying to go through the vectorization. Have you tried using different settings in your scanning interface to see if you get better results?

Regards,

Ugo

Hi Ugo

Thanks very much. It was caused by scanning at too high a resolution - A4 size at 300 DPI and a rather complex picture.

When I reduced the scan DPI to 150, it worked like a charm.

Thanks again

Dave