Close Gap doesn't work

Harmony Harmony Support and Troubleshooting
1

I’ve been working with TB for some time now and I activated yesterday TB22 Premium for the first time. Today I noticed that the Close Gap doesn’t work at all! When I use it, appears this white window, the program freezes and then closes. I don’t understand what’s the matter. What can I do to fix it? Thank you

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2

What build of Harmony 22 are you on? You can find out under Help then About of the main menu. If you are not on Harmony 22.0.2 you should update to it.

  • Using the Close Gap tool while drawing with a tablet may cause a crash. HAR-8828
3

We’re in 2023 and new versions of Toon Boom still have bugs like “Using the Close Gap tool while drawing with a tablet may cause a crash”?

How is this possible? Does nobody in Toon Boom test the programs? There’s always something that makes every version not completely functional!