Can't Ungroup Layers

For some reason I’m able to group layers using either the right-click or CMD-SHIFT-G methods, but there is no option to ungroup. Additionally, when I go to Edit>Group, both the “group” and “ungroup” options are greyed out (reference image attached). Is there a preference I need to enable? Or some other factor that’s preventing me from ungrouping? Any help would be greatly appreciated!

Screen Shot 2020-10-21 at 9.46.51 AM.png

Hi loldwell,
Please contact our support department at desk@toonboom.com, they are the team best equipped to help you solve whatever issue you are encountering.
Thanks and good luck!