Can't renew desktop subscription, even though I have one.

Storyboard Pro Storyboard Pro - Support and Troubleshooting
1

Hey guys, wondering if you could help me out. Basically it’s not letting me renew my subscription to Storyboard Pro 5, images are attached.

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toonboom2.png
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2

Hi Jeremy,

After looking at this, I recommend you contact the Support team. They will be able to help you out.
You can contact them at support@toonboom.com.

Thanks!

Marie-Eve

3

Hi Jeremy,

If you try again, Storyboard Pro should now work.

Let me know if it is not the case.

Marie-Eve