can't open or create scene

Hello. I have updated my graphic card driver and since then Toon Boom will start and give me the main menu, but when i try to open a scene, it will just crash. No error message. I have tried to reinstall Toon Boom to no avail.

It’s Intel HD Graphics 520 on Windows 10.

Please help.

Hello tabashi,

Thank you for reaching out to the community. Please reach out to to join our support team directly. They will help you sort this out.

I also invite you to check out our Discord Channel for any other general questions on animation and our software. Our tight-knit Discord community will be there to help you.

Hoping you will find the answer you need!