Can't Open My Files

Hello, there. I can’t open my files or even make a new project both in Toon Boom and Storyboard Pro. Every time I try to do so, the software just closes. Any idea how to fix this?

Hello Scarletwound,

This error sounds like it might be something going on with your hardware. I recommend reaching out to desk@toonboom.com and providing them with a copy of your files (if you can) and your computer’s technical information so that they can help you figure this out and get it fixed!

Thank you for the reply!

Did you manage to get it fixed? I’m having the same problems :confused: