Can't import movie into toonboom

When i try to import a movie into Toonboom it doesn’t get imported and all the imported frames are an empty white space i have tried both keep as original bitmap and import as toonboom bitmap drawing neither works

Hello lannlannister,

Can you please let us know which version of Harmony you are on, what version your video drivers are and what OS you are on (Mac or Windows? also, which version?)

This would help us identify what your issue might be.