Hello, I haven’t been able to get color working in Harmony for a few days now and I have a project due very soon. I bring up the Colour window and every option is greyed out, there are no default colors available, all I get is a blank window. I can’t import palettes, I can’t make a palette, nothing. I was running 12.1 up until yesterday, and installing the new version helped until I closed out of the program and came back in. Now the palettes are nowhere to be found.
I have no idea why this is happening, and support will not help me. I would at least like to know why I can’t color at all, or even get access to color. Does Essentials not come with color options? What am I paying for? Is this normal? At my school we use Toon Boom Animate Pro 3 and color is always easy to use, and is included in the interface. I have to use this program at home and it feels like I’ve taken a huge step backward. If I have to uninstall and reinstall this program every time I want to color a project, my head will explode.