Cannot View All Layers (Pics Explaining)

New user, I’ve been working with Toon boom for a few months, it works perfectly on my schools Mac, but now that I have a later version for Windows it’s a bit weird.

I can only view one layer at a time, which therefore slows me down and/or forces me to work in one layer for my whole project.

Here are some screenies describing what is wrong.

What layer I finished.

What layer I want to continue on but can’t because the head doesn’t show.

Please Note Every Box Is Checked In.

I tried to access the links and the site said they were too busy.