Can not export movie, OpenH264 error

Hi guys!

I am having a little trouble here trying to export a movie. The settings I am trying to export with are in the Settings.png attachment

The error I am getting reads:

The following errors occurred:

[OpenH264] this = 0x000002B479E5DFD0, Error:ParamValidationExt(), width > 0, height > 0, width*height

The rest of the error message is attached.

I will admit that I am new to TBH so maybe this is just something that I have not set up correctly and do not know about. I have searched google to death with no luck. I do have the cisco codec for h.264 installed

I am on the latest version of TBH premium.

My system

Intel Core i5 9600K CPU @ 3.7ghz
64gb DDR 4 RAM
480gb SSD
Windows 10 Premium
Graphics Card: ASUS Radeon RX 580 4gb OC

All updates are installed. All drivers are the latest. I have no idea what I am missing.

Any idea? And is there any additional information I can provide that might help?

Hi jawoods141
Please contact our support department at because it sounds like something very strange is happening with your computer and they are the team best equipped to help you solve whatever issue you are encountering.
Thanks and good luck!

1 Like

I am having the same issue. Did you ever find the solution to this?