bubble-shadow on harmony 10

hi,
i downloaded the bubble-shadow template. but every time i want to work with it, the message "Unable to load plugin …\Toon Boom Harmony 10.0\win64\plugins\Bubble-Shadow (). pops up. in harmony 9 it worked. should i reinstall the old version?
or any other ideas, what i can do?

Do you have the plugin in that folder? Or maybe you have to make sure that your plugin was done for 10. If I remember well it has to be compile for 64 bit (Harmony 10).

thats it! i used the 32bit-plugin. but where can get the compiled ones?

Probably have to ask support.