Bought Storyboard Pro Student version but I can't use most of the tools and there is no Pen Pressure

So I just bought the storyboard pro student version about an hour ago and when I opened up the program most of my tools were not available. So, I went to uninstall the program and then reinstalled it and the tools are still not available. Also, I noticed that my pen sensitivity/pressure is not working as well. All my brush marks are kind flat and ugly. I wanted to go here before I go to support to see if there was any easy fix.

Also, I am using the 13HD Wacom Cintiq and my pen pressure works for photoshop and zbrush so I’m not sure why it doesn’t work for storyboard pro. I attached a picture on here of my program if that helps.

I believe you have open a ticket directly with us, please let me know if the information provided resolve the issue.

Best Regards,

Edgar
Technical Support Specialist
Toon Boom Animation

Hello, I have the same issue with the Storyboard pen pressure - I tried to calibrate my pen, but nothing works. I’ve a Wacom intuos tablet which I mostly use for my projects of the Graphic Design course at Oregon Institute of Technology.

Hello, I have the same issue with the Storyboard pen pressure - I tried to calibrate my pen, but nothing works. I’ve a Wacom intuos tablet which I mostly use for my projects and thetermpapers of the Graphic Design course at Oregon Institute of Technology.

Shouls I reinstall the tablet drivers perhaps? Thanks.