Audio import on Storyboard Pro 3d not working

I am getting this message when I attempt to import a .wav file to the timeline:

Audio conversion utility (C:/program Files (x86)/Toon Boom Animation/Toon Boom Storyboard Pro 3d/nt/bin/ffmpeg.exe) failed to convert audio file (“path to file”)

I have been able to open the same files with the older version of the program.

Hi HarryR

The user guide says that Wav is supported. I checked some older project of mine + tried to import both mp 3 and wav yesterday. No problem. I am on a mac OSX 10.7.5.

Best regards
-Ivar

I don´t know if it is the problem, but it happened with me.

I´m used to record the guide sound for my storyboards/story reel in Adobe Soundbooth CS5, and this particular program records the wave file at 48KHz 32bit float by default.
Every time I try to import a file with this specs I get an error message and nothing is imported.

The solution I found is to do a “save as” command, to save the files at 48KHz 24bit quality.
This way ToonBoon Storyboard can import files with no problem.

I Hope it can help.