Animate Pro 3 - the program shuts down

Simply click on the bar with a red arrow crashes the program.

The error code below.
I would ask for suggestions to solve the problem

The application name causes confusion: AnimatePro.exe, Version: 10.5.1.8710, timestamp: 0x52a63ed9
The name of the module causing the error: MSVCR100.dll, version: 10.0.40219.325, timestamp: 0x4df2bcac
Exception code: 0x40000015
The offset error: 0x00000000000761c9
Process ID causing the error: 0xf3c
Hour run the application causing the error: 0x01d0832207c20d73
The application path causing the problem: C: \ Program Files (x86) \ Toon Boom Animation \ Toon Boom Animate Pro 3 \ win64 \ bin \ AnimatePro.exe
The path of the module causing the error: C: \ Program Files (x86) \ Toon Boom Animation \ Toon Boom Animate Pro 3 \ win64 \ bin \ MSVCR100.dll
Report ID: 800d13e7-ef15-11e4-8542-0026b98eb7e0

Animate crash.jpg

Try uninstalling Quicktime and Animate Pro
reboot
re-install Quicktime and Animate Pro
reboot again

Something may have gotten corrupted or moved in the install folder.
I sometimes accidentally drag stuff when I intend to only click it.

Contact support.

https://store.toonboom.com/contact/support

This is just the user forum.

Good luck!