I just bought a macbook pro and have tried to install toonboom studio 4.5 on it. The problem is I need a 12 digit code. but it shows me 20 digits. I have tried to contact toonboom but have not got a reply. I have it downloaded onto my PC and was wondering if I have to uninstall it there before i can get my license key 12 digits. Thank you!
You need to register the Product Code before you can access the license key. If the license key was already generated it should be registered to your user account already and you should be able to get the key back by going to the My Products section of the My Account section of our website.