.abc files not showing up in Library.

Hello. I have storyboard pro 7 and for my job, I need to be able to import 3D models into my scene and while their abc files show up with no issue in the library of everyone else on the team, on my computer, they refuse to show up. I can confirm that they are in the correct folder and other type of files do show up, but not the 3D model. I work remotely, but that shouldn’t be an issue, I use the same version as they do.