10.3 won't import or export mov in windows 10

Hello
Recently I Installed 10.3 on windows 10. At 1st it won’t open until I end task the “media server” 2 times and it open, but when I try to import and export mov it become not responding.
So step 2 I replaced the “media server” at win32 folder with my “media server” from my toon boom 17. And it start open fine. But still won’t import and export mov.
I already try to install quicktime player from ver 7.6 until 7.79, reboot, etc… but still it didn’t works.

If anyone knows how to solved this, i appreciate!

Sorry for my poor english